Our professional implementation and support teams have many years experience in accounting, technology and the Cogency solution. They take the time to listen and learn about your particular business challenges in order to deliver a tailored service that solves your unique requirements.
Cogency client-services provides services in these areas:

• Implementation
       • Business process and product function alignment review
       • Historical data loading and data verification
       • Technical support in software, network, database, backup, data access, etc.
       • Parallel testing
• Product training
       • End user training
        • Administrator training
        • Product documentation and release notes
• Support
       • Technical support
       • Help desk for accounting or workflow issues
       • Product upgrade installation and training

Cogency currently has implementation and support teams in the New York metro area, San Francisco and Los Angeles.